Thank you for choosing Garden Enchantment. Our return policy is designed to ensure a positive shopping experience. Please review the following guidelines:

Returns:

1. Product Condition:

   • Items must be unused, unopened, and in their original packaging for a return to be eligible.

2. Time Frame:

   • Notify us of your intent to return within [number of days] days of receiving your order. Returns after this period may not be accepted.

3. Return Authorization:

   • Contact our customer service at info@Gardenenchantment.com

4. Return Shipping:

   • Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

5. Refund Process:

   • Once we receive the returned item and verify its condition, a refund will be processed within [number of days] days. Refunds will be issued to the original payment method.

Exchanges:

• Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund.

For any return-related inquiries, please contact our customer service team.