Order Tracking

Thank you for choosing Garden Enchantment for your gardening needs. To track your order, please follow these simple steps:

1. Order Confirmation Email:

  • Check your email for the order confirmation sent to the email address you provided during checkout. This email includes your order details and a unique order number.

2. Tracking Number:

  • Once your order has been dispatched, you will receive a shipping confirmation email. This email contains a tracking number and a link to the courier's website.

3. Visit our Website:

  • Visit our website at www.gardenenchantment.com and log in to your account. Navigate to the "Order History" section, where you can find your recent orders and corresponding tracking information.

4. Use the Tracking Number:

  • Copy the tracking number from the shipping confirmation email and paste it into the tracking tool on the courier's website. This will provide you with real-time updates on the status and location of your shipment.

5. Contact Customer Service:

  • If you encounter any issues or have questions about your order's status, feel free to reach out to our customer service team. You can contact us via email at info@gardenenchantment.com 

6. Shipping Carrier's Website:

  • Visit the website of the shipping carrier (e.g., UPS, FedEx, DHL) and enter your tracking number on their tracking page for the most up-to-date information.

7. Delivery Timeframe:

  • Please note that delivery times may vary based on your location and the shipping method selected during checkout. Refer to the estimated delivery timeframe provided in your shipping confirmation email.

We appreciate your patience and hope that your Garden Enchantment order arrives promptly and in perfect condition. If you have any further questions or concerns, don't hesitate to reach out to our customer service team. Happy gardening!